We're aware some customers are experiencing slow response times and timeouts with their Juno terminals, which can impact payment processing. Our team is actively working with our supplier to find and implement a fix.
In the meantime, if you're facing these issues, please try the following steps: - Reboot your terminal. - Switch your connection from Wi-Fi to a SIM card and then back again. We'll provide an update on this issue as soon as a solution is available. We apologize for any inconvenience this has cause
Posted Sep 23, 2025 - 10:55 UTC
This incident affects: Juno Credit Card Terminals (PAX).