Stay informed about the operational status of WeAre934 services. Check here for real-time updates on incidents, maintenance, and overall system performance
Juno Core
Operational
90 days ago
100.0
% uptime
Today
Juno Credit Card Terminals (PAX)
Operational
90 days ago
98.38
% uptime
Today
Dashboard
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
the incidence has been resolved
Nov 19, 15:13 UTC
Investigating -
We are currently experiencing an issue impacting customer transaction processing. Since this morning, users have been unable to successfully complete, void, or refund transactions.
Attempts to perform these operations are failing in the 3rd party portal with the following error message:
"The operation could not be executed because there was not enough balance on the account."
We are actively working to determine the root cause, which may reside within the 3rd party supplier or Worldline platforms. A high-priority ticket has been opened with our suppliers.
We apologise for the inconvenience and will provide the next update as soon as new information is available our internal investigation progresses.
Nov 19, 11:38 UTC